I called back to orthopedics when I got home, as naturally I thought of another important question regarding my upcoming surgery. I asked for Dr. Samtani's nurse as I had a question for her to relay to him. Instead, Dr came to the phone himself and answered the question and any other questions I had. It would of been a Complicated question to relay too! I felt like I was still in his office. And because of the way he explained my mri on the computer and showed me why I I have the issues I have . He showed me how to look at his website and where to look which would prepare me for what to expect... I feel very confident going forward...